Terms of Use & Privacy Policy

Terms of Use and Privacy Policy clauses define the conditions which one must accept in order to use our website. Once you read this page, you automatically agree to the policies laid out therein. If you do not agree with these policies, you should not use the site.

Privacy Policy - updated May 2018 to comply with GDPR guidelines.

Please read carefully. By using this website, you agree to the conditions listed here.

This privacy policy sets out how GFW uses and protects any information that you give GFW when you use this website. GFW is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. GFW may change this policy from time to time by updating this page.

You should check this page from time to time to ensure that you are happy with any changes.

GFW (Gender Free World) uses platforms external to GFW to manage our online store, mailing list and process payments for goods. We have ensured that all platforms and third party apps are compliant with current data and privacy laws and where necessary contact our customers if there is anything we need to make them aware of. GFW does not hold any of your data other than email addresses where you have contacted us directly. GFW does have access to some of your data as outlined below.

Who we contact

We only contact individuals who specifically request that we do so or in the event that they have signed up to receive our offers, sales, promotions, newsletters, flyers, or have purchased one of our products.

What information we have access to. 

The platforms we use to manage our e-commerce store and process payments, collect information for the purpose of fulfilling these roles. 

They collect information such as:

  •  name, contact information including; email address, postal address and telephone number where provided.
  • payment processing uses information such as your banking information in conjunction with your name, billing address, ip address. this information is encrypted and GFW can only view the ip address of where the order was placed to make an informed decision about how to proceed in cases where a risk of fraud is highlighted by our payment processors. 
  • Payments are powered by Paypal and by Stripe. 

Paypal's privacy policy can be found here

Stripe's privacy policy can be found here

In advertising and promotion GFW has access to information such as order history, interaction history, location, referring websites where the customer may have arrived on our site via a search or a link from another website. This information is sometimes aggregated to create a targeted marketing campaign. 

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

All such information is strictly protected and used only for delivering the content and products the user has signed up for or purchased. This information is NEVER used for other purposes and is NEVER shared with 3rd parties for their own use.

What we do with the information we can access?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.


  • We may use the information to improve our products and services.


  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


  • From time to time, we may also use your information to contact you for market research purposes if you have opted in to be contacted. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, don't provide any information.


  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at info@genderfreeworld.com or clicking preference option in mailchimp.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information about third parties.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Explaining the legal stuff

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:


In specific situations, we can collect and process your data with your consent.

For example, when you tick a box to receive email newsletters.

When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.

Legal compliance

If the law requires us to, we may need to collect and process your data. 

For example, we can pass on details of people involved in fraud or other criminal activity affecting the Partnership to law enforcement.

Contractual obligations

In certain circumstances, we need your personal data to comply with our contractual obligations.

For example, if you order an item from us for home delivery, we’ll collect your address details to deliver your purchase, and pass them to our courier.

Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.

For example, we will use your purchase history to send you or make available personalised offers.

We also combine the shopping history of many customers to identify trends and ensure we can keep up with demand, or develop new products/services.

What does this actually mean?

This table provides an example of how your data is used and the basis for using it. This information can only be accessed by us and is not held or distributed by GFW. 

Type of data

Activity or purpose

Legal basis for use

·         Identity

·         Contact

Register you as a new customer

Performance of a contract with you

·         Contact

·         Identity

·         Financial

·         Transaction

To process and deliver your order including:

·         Manage payments, fees and charges

·         Collect and recover money owed to us

Performance of a contract with you

Necessary for our legitimate interests (to recover monies due to us)

·         Contact

·         Identity

·         Communications/marketing


To manage our relationship with you which will include:

·         Notifying you about changes to our terms or privacy policy

·         Asking you to leave a review or take a survey

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

·         Contact

·         Identity

·         Profile

·         Usage

·         Communications/marketing

To complete a survey

Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)


Request and Removal

You are at any time entitled to request or remove any data we have access to pertaining to you. We will action this request within 30 days. We cannot remove details in cases where: 1. They are associated with an order which is pending or associated with an order placed less than 180 days before the request (this is the time in which it can still be charged back).

Terms of Use

These are the terms to which you agree when visiting our site. References to “we,” “our,” “us” or “GFW” herein refer to Gender Free World.

By using this site, you agree to and accept the following terms, conditions, and notices (we reserve the right to change, update, and revise these terms of use at our sole discretion. Please check back often to review any updated terms):

- you agree to not use this site for any unlawful purpose.

- confidentiality and trade secrets: you acknowledge and agree that all content and materials available on this site, including but not limited to systems, designs, wording, colors and graphics are proprietary trade secrets protected by copyrights, trademarks, service marks, patents, or other proprietary rights and by other laws and that their use is restricted by the terms of this agreement. Use of the content or materials on this site for any purpose without written permission from GFW is strictly prohibited. You further agree that you will create no derivative works of this site or the products offered within.

- notice about testimonials: testimonials are all true, reflect the opinions and experiences of real users of GFW's products. If you would like to submit a testimonial to GFW you agree that it becomes the exclusive property of GFW, which for example includes the rights to reproduce, edit (for length but not general content), and/or publish the testimonial, which may include your name or initials and city/state/country of residence. Some customers that have submitted testimonials may have received a GFW product or service as a "thank you" in appreciation for the time they invested to write or record their testimonials. Thank you!

The terms, as we may revise them from time to time, shall remain in full force and effect while you use the site features. We may terminate your account or these terms at any time, for any or no reason, with or without prior notice or explanation, and without liability. Even after your account is terminated, the terms will remain in effect.

If you sign up to become a registered user, you will be asked to choose a user name (or email address) and password. You are solely responsible for maintaining the confidentiality of this information. You are not permitted to allow anyone else to use your user name and password to log into the site. You must notify us immediately if you suspect any unauthorised use of your account or access to your password. You are solely responsible for any and all use of your account. 

Use of the site

Users have a non-transferable, non-exclusive license to access this site, to view information contained at this site and to interact with the site solely for their own personal use and not for any commercial purpose. You agree not to use the site for any unlawful purpose. You agree not to rent, retransmit, disclose, publish, sell, assign, lease, sublicense, market, or transfer the site or any portion thereof or use it in any manner not expressly authorized by the terms. You agree not to copy, reverse engineer, translate, port, modify or make derivative works of any portion of the site. Tampering with the site, misrepresenting the identity or age of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Accuracy, completeness and timeliness of information

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Modifications to the service and prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
Products or services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
User content

We may, but are not obligated to, allow you to post content (as defined below) for display on the site. If we allow this feature, please choose carefully the information you post on the site, provide to other users and/or otherwise make available to us and through the site. Your content may not include any form of prohibited content, as outlined below. Despite this prohibition, information, materials, products or services provided by other users may, in whole or in part, be unauthorized, impermissible or otherwise violate the terms, and we assume no responsibility or liability for this material. If you become aware of misuse of the site or its features by any person, please contact us at info@genderfreeworld.com.

We reserve the right, in our sole discretion, to reject, refuse to post or remove any posting by you, or to deny, restrict, suspend, or terminate your access to all or any part of the site at any time, for any or no reason, with or without prior notice or explanation, and without liability. We expressly reserve the right to remove your profile and/or deny, restrict, suspend, or terminate your access to all or any part of the site if we determine, in our sole discretion, that you have violated the terms, pose a threat to us, our suppliers and/or our users or for any other purpose we determine in our sole discretion.

GFW does not claim any ownership rights in the text, files, images, photos, video, sounds, musical works, works of authorship, applications, or any other materials (collectively, “content”) that you post on the site (if applicable). After posting your content to the site, you continue to retain any such rights that you may have in your content, subject to the limited license herein. The site may contain content of users and other licensors. Except as provided within the terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the site.

By displaying, publishing content on the site, or otherwise submitting content to us, including without limitation, submitting content to us via third party social media platforms, you hereby grant to GFW an irrevocable, perpetual, worldwide, royalty-free, non-exclusive license to use, modify, delete from, add to, create derivative works of, publicly perform, publicly display, reproduce and distribute (and to sublicense the foregoing rights through multiple tiers of licensees) such content on or through the site.

You represent and warrant that: (i) you own the content posted by you on or through the site or otherwise have the right to grant the licenses set forth above, and (ii) the posting of your content on or through the site does not violate the privacy rights, publicity rights, contract rights, intellectual property or any other rights of any person or entity. You agree to be fully responsible for and to pay any and all royalties, fees, and any other monies owing any person or entity by reason of any content posted by you.

The site also contains content provided by GFW, including, without limitation, text, images and logos (“GFW content”). GFW content is protected by copyright, trademark, patent, trade secret and other laws, and GFW owns and retains all rights in the GFW content and the features and functionality of the site. GFW hereby grants you a limited, revocable, nonsublicensable license to reproduce and display the GFW content (excluding any software code) solely for your personal use in connection with utilizing the products and services available on the site.

You agree to not use the site to:

1. Upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;

2. Harm minors in any way;

3. Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the site;

4. Upload, post, transmit or otherwise make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships;

5. Upload, post, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials or any other form of solicitation;

6. Upload, post, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

7. Interfere with or disrupt the site or servers or networks connected to the site, or disobey any requirements, procedures, policies or regulations of networks connected to the site; or

8. Intentionally or unintentionally violate any applicable local, state, national or international law; and/or collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs above.

GFW may reject, refuse to post or delete any content for any or no reason, including, without limitation, content that in the sole judgment of GFW violates these terms, including our privacy policy. We assume no responsibility for monitoring the site for inappropriate content or conduct. If at any time GFW chooses, in its sole discretion, to monitor the site, we nonetheless assume no responsibility for the content, no obligation to modify or remove any inappropriate content, and no responsibility for the conduct of the user submitting any such content.

You are solely responsible for your use of the site, the content that you post on or through the site, and any material or information that you transmit to other registered users and for your interactions with other users.
GFW is not responsible for and makes no warranties, express or implied, as to any content on the site, including, without limitation with respect to the accuracy and reliability of the GFW content, user content or other content posted on or through the site, whether caused by us, by users, by any of the equipment or programming associated with or utilized by the site, or otherwise. The user content does not necessarily reflect the opinions or policies of GFW. Profiles and third party applications created and posted by registered users on the site may contain links to other sites. GFW is not responsible for the content, accuracy or opinions expressed on such sites, and such sites are not necessarily investigated, monitored or checked for accuracy or completeness by GFW.
Inclusion of any linked site on the site does not imply approval or endorsement of the linked site by GFW. When you access these third party sites, you do so at your own risk. GFW takes no responsibility for third party advertisements or third party applications that are posted on or through the site, nor does it take any responsibility for the goods or services provided by its advertisers. GFW is not responsible for the conduct, whether online or offline, of any user of the site including, without limitation, any content posted by any user. GFW assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any user or registered user communication.

GFW is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the internet or on any portion of the site or combination thereof, including any injury or damage to users or to any person’s computer related to or resulting from participation or downloading materials in connection with the site. Under no circumstances shall GFW be responsible for any loss or damage, including personal injury or death, resulting from use of the site, from any user content posted on or through the site or from the conduct of any users, whether online or offline.

Additionally, GFW shall have no liability for any viruses or anything beyond our control. We are not responsible for any damage to your computer, software, modem, telephone or other property resulting from your use of the site. We will not be liable to you if you are unable to access information through the site.

The site is provided to users “as-is” and as available and GFW expressly disclaims any warranty of fitness for a particular purpose or non-infringement. GFW cannot guarantee and does not promise any specific results from use of the site.

Limitations of our liability

In no event shall we be liable for any damage, claim or loss incurred by you, including without limitation compensatory, incidental, direct, indirect, special, consequential or exemplary damages, irrespective of whether we have been informed of, knew of, or should have known of the likelihood of such damages. This limitation applies to all causes of action in the aggregate including without limitation breach of contract, breach of warranty, defamation, negligence, strict liability, misrepresentation, and other torts, as well as third-party claims. If the warranty exclusions or limitations of liability set forth in this use agreement are for any reason held unenforceable or inapplicable, you agree that our aggregate liability shall not exceed one hundred British Pounds (£100).

You agree to indemnify and hold GFW, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, cost, expense, claim, or demand, including without limitation, reasonable attorneys’ fees, due or relating to or arising out of your use of the site in violation of the terms and/or arising from a breach of the terms and/or any breach of your representations and warranties set forth in the terms and/or arising out of or relating to any content that you post.
The terms will be construed, and their performance enforced, under the laws of Great Britain without reference to choice of law principles. The united nations convention on contracts for the international sale of goods does not apply to the terms. We may assign the terms, in whole or in part, to a related entity or to a third party.

Each of the parties hereby knowingly, voluntarily and intentionally waives any right it may have to a trial by jury in respect of any litigation (including but not limited to any claims, counterclaims, cross-claims, or third party claims) arising out of, under or in connection with this agreement. Further, each party hereto certifies that no representative or agent of either party has represented, expressly or otherwise, that such party would not in the event of such litigation, seek to enforce this waiver of right to jury trial provision. Each of the parties acknowledges that this section is a material inducement for the other party entering into the terms.

The terms are accepted upon your use of the site or any of its features and is further affirmed upon you becoming a registered user (if applicable). The terms constitute the entire agreement between you and GFW regarding the use of site and its services and features. The failure of GFW to exercise or enforce any right or provision of the terms shall not operate as a waiver of such right or provision. The section titles in the terms are for convenience only and have no legal or contractual effect. The terms operate to the fullest extent permissible by law. If any provision of the terms is unlawful, void or unenforceable, that provision is deemed severable from the terms and does not affect the validity and enforceability of any remaining provisions.

Last updated on May 11th 2018.